Further evaluation tips on your assessments' results

Assessment grid for recognition of prior learning – Part 0

Self-confidence when challenged

0-3 points

You probably wish you had more self-confidence. Take some time and focus on your achievements and successes. Surely you will find something you can be proud of and can use as a stepping stone for building your self-confidence. Some assistance may be helpful.

Try these few rules to boost your self-confidence!

  • Think positively.
  • Develop effective personal goals.
  • Create a motivating environment for you and for the others.
4-6 points:

Keep working on it! When it comes to recognizing your knowledge, skills, and competences you have some limits. Maybe, you are a little too hard on yourself, and this may stop you from getting the full benefit of your mastery experiences. You may need some assistance to build up your self-confidence.

No matter what your self-confidence level is right now, you can probably improve it.

Try these few rules to boost your self-confidence!

  • Think positively.
  • Develop effective personal goals.
  • Create a motivating environment for you and for the others.
7-9 points:

You are pretty self-confident! You are doing good job when it comes to acting self-confidently. You can still try to enhance your self-confidence by improving your self-efficacy. Focus on identifying areas where you can get better and see how your self-confidence grows while you go through your knowledge, skills or abilities and developing them.

No matter what your self-confidence level is right now, you can probably improve it.

Try these few rules to boost your self-confidence!

  • Think positively.
  • Develop effective personal goals.
  • Create a motivating environment for you and for the others.
10-12 points:

Excellent! You can assist others to improve their self-confidence.  You’re doing an excellent job of learning from every experience, and not allowing obstacles to affect the way you see yourself.

Even if your self-confidence is on a top level, you can probably improve it.

Try these few rules to boost your self-confidence!

  • Think positively.
  • Develop effective personal goals.
  • Create a motivating environment for you and for the others.

Seek learning opportunities

0-4 points:

There’s a room to improve! You may need some encouragement to continuously update your knowledge and skills, but this is good start! Identifying your reserves is the best start to improve them. Don’t be afraid to ask for an assistance to discover them. Completing this self-assessment is a good start!

5-8 points:

You are on the good way! You demonstrate interest in learning opportunities and improving your professional performance. However, you may need some additional motivation and encouragement to keep up with your learning needs. Don’t be afraid to ask for an assistance to discover them. Completing this self-assessment is a good start!

9-12 points:

Well-done! You are aware of your learning needs and keep up with them as well as with the changes in your professional field. You also probably know that there’s still some room to improve.  Completing this self-assessment may be helpful to identify your further learning needs!

13-16 points:

Great result! You obviously keep up with your learning needs and with the changes in your professional field. You don’t lack self-motivation to maintain your current knowledge or skills and develop it. You are not afraid to ask for a help in order to find or use learning opportunities. You are also great resource of information and inspiration for others when it comes to seeking learning opportunities.

Writing skills

0-3 points:

You may need some help. You are not very familiar with expressing your ideas and communicating information in written form. It doesn’t mean you lack the skill maybe you just don’t use it. You can start to improve your writing skills simply by reading which helps to develop an eye for what effective writing looks like and brush up the basic principles of writing, grammar and spelling. Then, you could do some writing exercises, starting with writing a short text about something you know very well. Let a colleague or a friend have a look at it and provide you with tips for improvements.

4-6 points:

You may need more practice. You are quite familiar with expressing your ideas and communicating information in written form. However you could benefit from some assistance. You can start to improve your writing skills simply by reading  texts you admire and they try to write your own text. Ask somebody more skilled to read your writing and provide feedback.

7-9 points:

Your writing skills are good. You have no problem expressing your ideas and communicating information clearly and efficiently. You already have sufficient experience in writing which provides solid basis for further improvements. You can work on it by yourself while reviewing your earlier work and seeing how you’ve grown or analyzing writing you admire.

10-12 points:

You are an experienced writer! You can clearly and efficiently express your ideas and communicate information. The texts you write are well structured, grammatically correct and may be a source of inspiration for the others. You can take the advantage of your skills and help the others to improve their writing. If still hungry for an improvement, review your earlier work and see how you’ve grown or analyze writing of authors you admire.

Product and Service Knowledge

0-5 points:

You are at the beginning. Start from basis; ask your colleagues, supervisor or trainer to help you understand better the products, their combinations and alternatives. You can definitely benefit from a workshop, meetup, or training on product and service knowledge. 

6-10 points:

Good start! You are familiar with the basis which you can improve with a little assistance. Consider taking a workshop, meetup, or training to boost your product and service knowledge. Or ask your senior colleagues, supervisor or trainer to help you explore deeper the products, their combinations and alternatives.

11-15 points:

Very well done. You know what you do when it comes to the knowledge of products and service, their alternatives and combinations. You are also aware of your few week points which may be improved. You can master your knowledge by self-education or keeping up with new products, trends and innovations in your industry.

16-20 points:

Excellent result! You are a real professional. You know perfectly what you do, your clients surely appreciate it and your colleagues may come to you to ask for help and information. Thanks to your broad knowledge of products and services you effectively resolve work related problems.

Don’t forget that your industry changes rapidly in the globalized world so keep up with new products, trends and innovations.

Industry knowledge

0-3 points:

Update needed! Maybe you are new in the tourism business and just don’t know where to start. Your colleagues or supervisor can help you find resources of information on the industry and its development. Reading industry journals and publications or following social media oriented on tourism is the easiest start.

4-6 points:

You know something but you can still learn a lot. Maybe you are new in the industry and just need some time to master your knowledge. Your colleagues or supervisor can help you find resources of information on the industry and its development. Take some time to read industry journals and publications and discuss with colleagues what you have learned.

7-9 points:

You are well informed and updated on the tourism industry. You have a sufficient understanding of how your organization fits into the industry and you are aware of the impact of the other industries to your own activity. To boost your knowledge even more you can try to look for alternative resources of information and data.

10-12 points:

You have a clear picture of how your organization fits in the whole tourism business and you are aware of the impact other industries have on your own activity. You are interested in the development of the industry, new trends and innovations and keep your colleagues updated on them.

Resource management and concern for safety

0-8 points:

Maybe you are new in the industry and just didn’t have enough time to gain some relevant experience. You need time and also help from your supervisor, trainer or coach to learn how to manage resources within given time framework and budget, achieve goals, identify potential risks, prevent them or take appropriate action.

9-16 points:

There’s room for improvement. Maybe you are new in the industry and just didn’t have enough time to gain more relevant experience. Don’t hesitate to ask your supervisor, trainer or coach to improve your competences related to managing of various resources in order to achieve planned goals, identify potential risks, prevent them or take appropriate action. You can also consider taking a course or training for planning, controlling, decision-making or safety measures.

17-24 points:

You are prepared to manage resources using assigned budget to achieve planned goals. Your previous experience helps you to identify potentially hazardous situations and take appropriate action to maintain a safe environment for yourself and the others. You can enhance your competencies by self-education, online courses in planning, controlling, decision-making or safety measures.

25-32 points:

You are fully prepared to manage resources using assigned budget to achieve planned goals. Your rich experience helps you to identify potentially hazardous situations and take appropriate action to maintain a safe environment for yourself and the others. You are well prepared to train junior colleagues to improve their competencies regarding resource management and concern for safety.

Quality focus

0-4 points:

Take some time and think about the quality standards your work requires. Maybe you are new in the job and need to get familiar with organizational policies and procedures for quality assurance in your organization. Ask the management to provide quality related materials and for specific in-house training and procedures. When applying quality policies, ask assistance and feedback from your senior colleagues or supervisor. Preferably choose quality over quantity.

5-8 points:

Quality is probably not your primary concern but you are on a good way to get better. Take some time to and study quality related materials and apply the quality standards in practice. Some assistance from your senior colleagues or supervisor may be useful to better understand quality procedures.. Keep in mind that quality is more important than quantity.

9-12 points:

You are pretty focused on quality, can follow up various procedures, take appropriate action to solve quality problems and ensure good quality of your products and services. To enhance your quality related competencies you can go through the organizational policies and procedures for quality assurance and think of possible ways how to improve them or discuss them with your colleagues or management.

13-16 points:

You are definitely focused on quality, easily follow up all procedures, take appropriate action to solve any quality problem and ensure overall quality of your products and services. Your colleagues can benefit from your competences and learn form you to reach their mastery.

Time management and priority setting

0-5 points:

The good news is that you’ve got a great opportunity to improve your effectiveness at work! However, to realize this, you’ve got to fundamentally improve your time management skills. Probably you will need some support to set your goals, focus on what is the most important or urgent and start with it. Ask a senior colleague or your supervisor to make a plan together with you, and follow up on it, so that you get a better understanding on how much time is needed to carry out different tasks and make a work schedule. You’ll most likely find that work becomes much less stressful.

6-10 points:

You’re good at some things, but there’s a room for improvement. Don’t just start, but first sit down and think: set your goals, focus on what is the most important or urgent and start with it. Think of how much time you need to get done different tasks and make a simple schedule. If you find this difficult, ask a senior colleague or your supervisor for help. You’ll most likely find that work becomes much less stressful and you get more things done in less time.

11-15 points:

You’re managing your time and priorities quite effectively! To keep your work under control and your stress level to a minimum try to set your goals carefully, prioritize, prepare check list and follow the schedule! If you already do it, think about how you can improve it or look for some inspiration online.

16-20 points:

Congratulations! You have full control over the amount of time spent on specific activities which makes you highly efficient and productive. You can set your priorities and divide your time between different assignments and projects to get things done. It is worth keeping at it! Use your expertise in time management to support and train your colleagues who have not yet received your level of time management skills.

Stress management

0-3 points:

Ouch, you are stressed! Keep calm and learn something about stress management! Take a moment and think of what are the biggest stressors for you. Identifying them will help you to tackle them effectively. When you find yourself under pressure keep a cool head to react appropriately. Don’t hesitate to ask for help or attend a training or course on stress management and remember that feeling happy and self-confident help eliminating stress!

4-6 points:

You probably get stressed from time to time. Keep calm and learn something about stress management! Take a moment and think of what are the biggest stressors for you. Identifying the stressors will help you to tackle them better and learn to keep a cool head and react appropriately when you find yourself under pressure. Don’t hesitate to ask for help or attend a training or course on stress management where you can learn techniques for managing emotions and conflicts or deep-breathing exercises.  And remember that feeling happy and self-confident help eliminating stress!

7-9 points:

Nice result! You are able to stay pretty effective when facing stress.  Rarely you lose your composer or over-react. There’s still some room to get better, take a moment and think of what are the biggest stressors for you. Identifying the stressors will help you to tackle them better and learn to keep a cool head and react appropriately when you find yourself under pressure.

10-12 points:

Congratulations! You are able to maintain effectiveness and professional attitude when facing stress. You can also advise others how to cope when there’s nothing you can do about the situation.

Social and communication skills – Part 1

Effective communication

0-2 points:

You need to keep working on your communication skills. You may often experience misunderstandings in your professional and personal life because you may not express yourself clearly enough or don’t receive messages from the others correctly. The good news is that you can improve by paying attention to communication and applying some simple techniques. First of all, plan your message, objective and audience. Ask for feedback on how well your message was received. And remember to keep it simple and straightforward.

3-4 points:

Not bad, but you need to keep working on your communication skills. You may experience misunderstandings in your professional and personal life because you may not express yourself clearly enough or don’t receive messages from the others correctly. To improve, pay more attention to plan well your message, its objective and adjust your communication style according to the audience. Ask for feedback on how well your message was received. And remember to keep it simple and straightforward.

5-6 points:

Well done! You are a pretty good communicator, both when you send messages, and when you receive them. You have the ability of listening to others and express your mind effectively. You also understand the importance of adjusting your communication style according to the audience. From time to time some misunderstanding may occur. Some practice and communication exercise may help you to make your communication even more effective.

7-8 points:

Excellent! You have the ability of listening to the others, communicate accurately and effectively express your mind. You can adjust your communication style according to the audience. Meaning that you understand your role as a communicator, both when you send messages, and when you receive them. People respect you for your ability to communicate clearly, and they appreciate your listening skills.

Teamwork-social skills

0-3 points:
You are probably more individual-oriented, prefer to work alone and assume responsibility for yourself. For some activities and situations this approach is desirable, however your professional credit will definitely grow if you gain some teamwork and social skills. To start off, you can complete team roles test to understand what role you take. To improve your social and teamwork skills you can seek some publications on this topic, take part in training or follow an online course.

 

4-6 points:
You are probably a little bit more individual-oriented and prefer to work alone than being part of a team. For some activities and situations this approach is desirable, however your professional credit will definitely grow if you gain some more teamwork and social skills. To start off, you can complete team roles test to understand what role you take. To improve your social and teamwork skills you can seek some publications on this topic, take part in training or follow online course. You can also suggest doing some teamwork exercise or games in your company to pull together your team.

 

7-9 points:
You have good social skills and sense of teamwork. You can acknowledge effort of other team members and also encourage them to improve their performance. You also understand the importance of collaboration with others to achieve organizational goals. If you are keen on deepen your social and teamwork skills you can seek some publications on this topic, take part in advanced training or follow an online course apply what you have learnt in your company.

 

10-12 points:
You have great social skills and sense of teamwork. You consciously acknowledge effort of other team members and encourage them to improve their performance. You act as fostering agent in your team and contribute to the growth of team spirit. Efficient collaboration with others helps you to achieve organizational goals. You can use your skills to improve teamwork of others by suggesting teamwork exercises or games.

 

Developing Others

0-2 points:

You are probably not involved in development of employees. If your role requires this, you should definitely work on it. If you don’t know where to start, schedule a meeting with your management to create employee development scheme. To apply appropriate methods look for specialized publications or courses.

3-4 points:

You are probably not very involved in development of employees. If your role requires this, you should work on it. Focus on creating well-designed employee development scheme including performance goals setting and feedback sharing. To apply appropriate methods look for specialized publications or courses.

5-6 points:

You have some experience in fostering employees’ development by providing a supportive learning environment. You understand the importance of honest, clear and specific feedback on their performance to maintain self-esteem and boost professional growth. However there is still some opportunity to improve. If you are interested in boosting your managerial skills, ask your colleagues and staff to provide a feedback and draw consequent steps to improve.

7-8 points:

You are experienced in fostering employees’ development by providing a supportive learning environment. You have full understanding of feedback sharing and you are able to stimulated self-esteem and professional growth of your employees and colleagues. You are well prepared to train others and help them to achieve their mastery.

Work Ethics and Values

0-3 points:

Probably you are not aware of existing ethical values in your organizations. Ask your management or colleagues to provide them and take some time to study them and apply in your day-to-day work life. Once you are familiar with the values, observe carefully your working environment to identify and prevent potential ethical issues.

4-6 points:

You partly adopt and implement ethical values and principles at your work place. Maybe you are just not very familiar with existing ethical values in your organizations. Ask your management or colleagues to provide them and take some time to study them and apply in your day-to-day work life. Once you are familiar with the values, observe carefully your working environment to identify and prevent potential ethical issues.

7-9 points:

You adopt and implement ethical values and principals at your work place. You also keep an eye on the work environment to identify and address possible ethical issues. In case of serious violation you are ready to interfere or remind others of the need to respect the organization’s ethics and values.

10-12 points:

Congrats! You fully adopt and implement ethical values and principles at your work place. You also keep a close eye on the work environment to identify and address possible ethical issues. If needed you are ready to interfere or remind others of the need to respect the organization’s ethics and values.

Using Information Technology

0-2 points:

You are probably not very familiar or comfortable with using software and informational technology during work. If your job requires IT skills, you should definitely spend some time on acquiring them. There are plenty of courses and trainings you can benefit from available also online. If you struggle accomplishing your work tasks due to the lack of IT skills, ask your colleagues or supervisor to help you or to involve relevant training in your professional development plan.

3-4 points:

You are familiar and comfortable with using software and informational technology during work. You can also use your skills to help others who struggle accomplishing their work tasks due to lack of IT skills. As the world of information and communication technologies is growing rapidly and changes every day you need to keep updated! Seek news online, follow relevant social media and watch out for new possibilities, tools and apps that can boost your business!

Training skills and homework – Part 2

Effective Communication and Adaptation

0-3 points:

You need to keep working on your communication skills. You may often experience stressful situations in your professional and personal life caused by inaccurate communication. The good news is that, you can improve. Consider taking a course on communication focused on dealing with difficult situation.

4-6 points:

Your communication and adaptation skills may be improved. From time to time, you experience stressful situations in your professional and personal life caused by inaccurate communication. The good news is that, you can improve. Consider taking a course on communication focused on dealing with difficult situation.

7-9 points:

You are able to communicate quite accurately, effectively and calmly even in complicated situations or when interacting with difficult individuals. You usually identify underlying needs, motivations, emotions or concerns of other people and adjust your communication accordingly. Sometimes misunderstandings may occur when you have to communicate in stressful circumstances. To become better communicator even in difficult situation, seek for tips and tricks online or ask more experienced colleague.

10-12 points:

Great result! You are able to communicate accurately, effectively and calmly even in complicated situations or when interacting with difficult individuals. You can identify underlying needs, motivations, emotions or concerns of other people and adjust your communication accordingly.

Teamwork

0-2 points:

You are probably more individual-oriented, prefer to work alone and assume responsibility for yourself. For some activities and situations this approach is desirable, however your professional credit will definitely grow if you gain some teamwork skills. To start off, you can complete team roles test to understand what role you take. To improve your teamwork skills you can seek some publications on this topic, take part in training or follow online course.

3-4 points:

You are probably little bit more individual-oriented and prefer to work alone than being part of a team. For some activities and situations this approach is desirable, however your professional credit will definitely grow if you gain some more teamwork skills. To start off, you can complete team roles test to understand what role you take. To improve your social and teamwork skills you can seek some publications on this topic, take part in training or follow online course. You can also suggest doing some teamwork exercise or games to pull together your team and more easily reach consensus.

5-6 points:

You have quite good sense of teamwork. You can acknowledge effort of other team members and also encourage them to improve their performance. You also understand the importance of collaboration with others to achieve organizational goals. To boost your social and teamwork skills you can seek some publications on this topic, take part in advanced training or follow an online course. You can also suggest doing some teamwork exercise or games to pull together your team and more easily reach consensus.

7-8 points:

You have great social skills and sense of teamwork. You consciously acknowledge effort of other team members and encourage them to improve their performance. You act as fostering agent in your team and contribute to the growth of team spirit. Efficient collaboration with others helps you to achieve organizational goals. You can use your skills to improve teamwork of others by suggesting teamwork exercises or games.

Fostering Learning

0-6 points:

You should pay more attention to learning needs and professional development of your employees. If you are responsible for the staff’s development you need to prepare a relevant scheme of planning and implementing learning activities in your organization. You can ask help from your management or external expert to ensure effective and well-designed model. As well, focus on your coaching skills which help you to transfer knowledge and experience to the staff.

7-12 points:

There is a room to improve. Learning needs and professional development of your employees needs your attention. If you are responsible for the staff’s development you need to prepare or revise scheme of planning, implementing and evaluation learning activities in your organization. You can ask help from your management or external expert to ensure effective and well-designed model. As well, focus on your coaching skills which help you to transfer knowledge and experience to the staff.

13-18 points:

Nice result! You care about your employees’ professional development and follow the whole learning process form identifying learner’s need to implementing theory into practice. To master your current competencies, ask your staff for feedback and improve accordingly. You can also seek for some inspiration in specialized publication or via bench marking.

19-24 points:

Excellent result! You really care about your employees’ professional development. You follow the whole learning process form identifying learner’s need to implementing theory into practice. Continue like that and if you still wish which to enhance your current competencies, ask your staff for feedback and improve accordingly. 

Planning and Organizing

0-5 points:

For many people, the tendency to be organized and plan their activities does not come naturally. However, organizational and planning skills may be very useful in your work as well as in your personal life. Start from basis, think of all things that need to be done to achieve your goals and create a check-list. Consider taking an online course or asking your senior colleague or supervisor to give you a hand.

6-10 points:

For many people, the tendency to be organized and plan their activities does not come naturally. If your professional role requires organizational and planning skills, you should definitely work on it. You’ll see that the benefits will boost your work performance and will be useful in  your personal life as well. Think better of all things that need to be done to achieve your goals, create a detailed check-list and timetable. Consider taking an online course or reading some specialized publication. 

11-15 points:

Pretty good result! You can certainly develop, implement, evaluate and adjust plans to reach goals. At the same time you know how to ensure that all resources are used optimally. Still, there may be few elements of the process you are not fully familiar with. Try to understand which they are and work on it. 

16-20 points:

You are the master of planning and organizing! You can develop, implement, evaluate and adjust plans to reach goals. At the same time you know how to ensure that all resources are used optimally and you follow the whole planning process from identifying needs to evaluating the results. Use your skills to help your junior colleagues to improve your business.

Using Information Technology

0-6 points:

You are probably not very familiar or comfortable with using software and informational technology during work. If your job requires IT skills, you should definitely spend some time on acquiring them. There are plenty of courses and trainings available also online you can benefit from. If you struggle accomplishing your work tasks due to the lack of IT skills, ask your colleagues or supervisor to help you. Think of including relevant training in your professional development plan.

7-12 points:

You are moderately familiar and comfortable with using software and informational technology during work. If your job requires IT skills, you should definitely spend some time on improving them. There are plenty of courses and trainings available also online that can help you make a better use or IT. If you struggle accomplishing your work tasks or you spend too much time on them due to the lack of IT skills, ask your colleagues or supervisor to help you. 

13-18 points:

You are pretty familiar and comfortable with using software and informational technology during work. However, there is still room to improve. Using information and communication technology properly helps you save time and energy while accomplishing your tasks.  As the world of IT is growing rapidly and changes every day, don’t forget that you need to keep updated! Seek news online, follow relevant social media and watch out for new possibilities, tools and apps that can boost your business!

19-24 points:

You enjoy using software and informational technology during work and you are good at it. You can also use your skills to help others who struggle accomplishing their work tasks due to lack of IT skills. Keep on mind that the world of information and communication technologies is accelerating, you need to keep updated! Seek news online, follow relevant social media and watch out for new possibilities, tools and apps that can boost your business!

Adaptability and Problem solving – Part 3

Adaptability

0-4 points:

You probably don’t enjoy changes at all. However, the rapid changes in technology, society as well as in tourism industry requires employees open to new ideas, flexible enough to work through challenging issues, and generally able to cope when things don’t go as planned. Therefore, adaptability has become a critical quality in early 21st-century. Firstly, release yourself from the fear of unknown and try to see the positive side of the changes, you will surely find some.

5-8 points:

You probably don’t enjoy changes very much. The ability of adaptation has become a critical quality in early 21st-century due to rapid changes in technology, society as well as in tourism industry. Think of the positive side of the changes and practice your adaptability every day. Try to do new things, accept new roles and step out of your comfort zone. Train your mind to become more flexible to cope more easily with challenging issues.

9-12 points:

You are pretty adaptable! It looks like you can quite easily cope with changes and welcome new ideas. You have the ability to adapt in order to work effectively in ambitious or changing situations, with diverse individuals and groups while still respecting traditional manners.

13-16 points:

You are very adaptable! It looks like you can quite easily cope with changes and welcome new ideas. You have the ability to adapt in order to work effectively in ambitious or changing situations, with diverse individuals and groups. It is said that high adaptability equals more business success, but still, judge changes critically to distinguish the good ones from changes “just for the sake of change”.

Solving basic problems

0-3 points:

There’s a room for improvement! Probably you are new in tourism business and just need to gain more experience to be able to apply the proper solution to any problem. Ask your supervisor to help you and think about including relevant training or course to enhance your problem solving skills.

4-6 points:

Not bad but there is a room for improvement. Maybe you just need to gain some more experience to be able to apply the proper solution to any problem. Ask your supervisor to help you and think about including relevant training or course to enhance your problem solving skills. For beginning, try applying some creative thinking to solve problems that may occur in your business.

7-9 points:

Very nice! You can solve quite well problems according to the situation. You have enough relevant experience to come up with original solutions to resolve various issues and satisfy clients’ needs. You also don’t forget to track the solution process and verify if the problems have been solved sufficiently. To enhance your problem solving skills, see some of many tips and techniques available online or ask your senior colleague for help. 

10-12 points:

Congrats! You can solve even difficult problems appropriately according to the situation. If an instant solution is not available, you have the capacity to propose and apply an original one. You also pay attention to verify if the problems have been solved sufficiently. You can also help your colleagues when they find their selves in difficult situation.

Part 4 – Organization and Continuous learning

Organizational awareness

0-3 points:

Take some time and work on building your organizational awareness. Organizational awareness is a level of understanding different aspects of the organization including workings, structure, and culture of the organization. It also consists of the understanding of political, social, and economic issues affecting the organization. Understanding and using the workings, structure, climate and culture of the organization will help you to achieve results more efficiently. Ask your supervisor or senior colleague to provide relevant materials or training and ask for their support when applying in praxis. 

4-6 points:

You are familiar with some basics, however you may need some time to work on building your organizational awareness. Understanding and using the workings, structure, climate and culture of the organization is very useful and will help you to achieve results more efficiently. Study relevant publications and try to apply what you have learn in your day-to-day work. Ask for support feedback from your supervisor or senior colleague.

7-9 points:

You have quite well developed organizational awareness. You are able to use the workings, structure, climate and culture of the organization will help you to achieve results more efficiently. You probably also know that there is some room to improve your abilities. Have a think about organizational elements in you company and make sure that you understand them well. Think of strengths and weaknesses of the company culture and discuss them with your colleagues and management.

10-12 points:

Organizational awareness is one of the most important factors in managing proactive change, it helps to improve staffing decisions, team building, communication, culture, and leadership effectiveness and you are aware of that. You are able to use the workings, structure, climate and culture of the organization will help you to achieve results more efficiently. You are qualified to train your junior colleagues. If you have some ideas how to improve the company’s culture, don’t hesitate to discuss with your management and propose changes!

Continuous Learning

0-4 points:

You should definitely pay more attention to your own learning needs and professional development. Don’t forget, that you are responsible for it at the first place. Together with your supervisor prepare a development plan based on your learning needs.

5-8 points:

There’s a room to improve. Your learning needs and professional development requires your full attention! Take some time and think well of your learning needs and professional ambitions. Ask your supervisor to help you prepare a development plan consisting of relevant courses and trainings. Track your progress and evaluate carefully the impact on your work performance.

9-12 points:

Nice result! You obviously care about your professional development and follow the whole learning process form identifying your learning needs to implementing theory into practice and evaluating the final impact. To master your current competencies, ask your supervisor for feedback and improve accordingly. You can also seek for some inspiration in specialized publication or via bench marking.

13-16 points:

Excellent result! You understand the importance of lifelong learning and really care about your professional development. You follow the whole learning process form identifying your learning needs to implementing theory into practice and evaluating the impact on your work performance. You are also able to train the others in the field of continuous learning.