Training skills and homework – Part 212 Jun 2017 Name & Surname Your Teacher Email Address Training Centre or Business Name Effective Communication and adaptation Listening to others and communicating articulately, fostering open communication. Competence – in different situationsI communicate effectively in difficult situations Not applicable 1 2 3 4 I keep calm in dealing with difficult individuals Not applicable 1 2 3 4 I understand others’ complex or underlying needs, motivations, emotions or concerns and communicate effectively despite the sensitivity of the situation Not applicable 1 2 3 4 Teamwork Working collaboratively with others to achieve organisational goals. Competence – in different situationsI ensure that all group members have an opportunity to contribute to group discussions Not applicable 1 2 3 4 I help build consensus among team members Not applicable 1 2 3 4 Fostering Learning Fostering learning by providing a supportive learning environment. Competence – in different situationsI modify learning activities to fit learner needs as part of a broader learning initiative, program or curriculum (e.g., incorporate organizational content into learning activities) Not applicable 1 2 3 4 I work with employees to identify areas for performance improvement Not applicable 1 2 3 4 I facilitate learning activities Not applicable 1 2 3 4 I assess and provide feedback and coaching on employee performance in learning activities Not applicable 1 2 3 4 I coach staff, transferring accumulated knowledge and expertise Not applicable 1 2 3 4 I conduct “post-mortems” with staff to identify and facilitate the application of lessons learned Not applicable 1 2 3 4 Planning and Organizing Developing, implementing, evaluating and adjusting plans to reach goals, while ensuring the optimal use of resources. Competence – in different situationsI Identify who needs to be involved and when Not applicable 1 2 3 4 I Identify who will do what, when, taking into account group members’ skills, needs and, if possible, preferences Not applicable 1 2 3 4 I continually plan and set timelines and work steps Not applicable 1 2 3 4 I monitor progress and use of resources (e.g., people, supplies, money). Not applicable 1 2 3 4 I make needed adjustments to timelines, steps, and resource allocation. Not applicable 1 2 3 4 Using Information Technology Uses IT to accomplish learning outcomes. Competence – in different situationsI use social platforms to communicate with TTs, other employees and managers Not applicable 1 2 3 4 I use several, common software features (e. g., produces business formatting of documents) Not applicable 1 2 3 4 I use IT to set up plans and introduce them to the employees Not applicable 1 2 3 4 I convert files from one format to another Not applicable 1 2 3 4 I import data between common applications Not applicable 1 2 3 4 I conduct simple database searches Not applicable 1 2 3 4 Time's up
