Training skills and homework – Part 2 12 Jun 2017 | Name & Surname Your Teacher Email Address Training Centre or Business Name Effective Communication and adaptation Listening to others and communicating articulately, fostering open communication. Competence – in different situationsI communicate effectively in difficult situationsNot applicable1234I keep calm in dealing with difficult individualsNot applicable1234I understand others’ complex or underlying needs, motivations, emotions or concerns and communicate effectively despite the sensitivity of the situationNot applicable1234Teamwork Working collaboratively with others to achieve organisational goals. Competence – in different situationsI ensure that all group members have an opportunity to contribute to group discussionsNot applicable1234I help build consensus among team membersNot applicable1234Fostering Learning Fostering learning by providing a supportive learning environment. Competence – in different situationsI modify learning activities to fit learner needs as part of a broader learning initiative, program or curriculum (e.g., incorporate organizational content into learning activities)Not applicable1234I work with employees to identify areas for performance improvementNot applicable1234I facilitate learning activitiesNot applicable1234I assess and provide feedback and coaching on employee performance in learning activitiesNot applicable1234I coach staff, transferring accumulated knowledge and expertiseNot applicable1234I conduct “post-mortems” with staff to identify and facilitate the application of lessons learnedNot applicable1234Planning and Organizing Developing, implementing, evaluating and adjusting plans to reach goals, while ensuring the optimal use of resources. Competence – in different situationsI Identify who needs to be involved and whenNot applicable1234I Identify who will do what, when, taking into account group members’ skills, needs and, if possible, preferencesNot applicable1234I continually plan and set timelines and work stepsNot applicable1234I monitor progress and use of resources (e.g., people, supplies, money).Not applicable1234I make needed adjustments to timelines, steps, and resource allocation.Not applicable1234Using Information Technology Uses IT to accomplish learning outcomes. Competence – in different situationsI use social platforms to communicate with TTs, other employees and managersNot applicable1234I use several, common software features (e. g., produces business formatting of documents)Not applicable1234I use IT to set up plans and introduce them to the employeesNot applicable1234I convert files from one format to anotherNot applicable1234I import data between common applicationsNot applicable1234I conduct simple database searchesNot applicable1234Time is Up!
